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Really good tour. However, it should start earlier than 2:30PM. The tour is really over by 4PM cause of the short evenings so if the tour started earlier there would be more to enjoy. The Segways took a few minutes to get used to but then we were off. The tour guide was Vincent and he was really good - took a lot of time to explain about the Segways and how to get the most from the tour. Could have given a bit more history of the city at each stop but it was so cold we were anxious to get on to the next site.
The weather wasn't the best, but that's Chicago for you. It turned out to our advantage, however, as while there were a lot of people walking it wasn't overly crowded. It didn't take long to get the hang of it even for an older person like me. Ben was a good guide & my daughter & I enjoyed the afternoon immensely.